Optimum × SatCom CX

Secure Operations Portal

Demonstration access gate for an illustrative sample environment. Enter the access code from the SatCom CX proposal to continue.

Incorrect code — see the proposal, §8 Governance.

DEMO No live data. Production access uses SSO / SAML with MFA and role-based tiers.
Evaluation code: OPTIMUM-2026

AI Deflection & Gain-Share

Containment on Non-Pay and Chat Non-Pay and the year-over-year savings tracker. Alternative solution per Optimum Q52.

Line

MTD · Jul 2026

Non-Pay containment

61%

Ramp to 80%

Chat Non-Pay containment

66%

Ramp to 85%

Deflection CPC

−50%

$1.72 vs $3.44

YoY savings

$0.72M

Year-1 · 28%

Containment ramp (committed curve)

Contained end-to-end by AI, no live-agent involvement

Optimum unit-cost reduction

Blended CPC on the automated slice

Three-year gain-share economics

Contained interactions bill at 50% of the standard live rate

Year	Containment (Voice / Text)	Optimum pays	Optimum saves	Reduction
Baseline	0%	$2,329,554	—	—
Year 1	55% / 60%	$1,684,295	$645,259	−28%
Year 2	70% / 75%	$1,509,579	$819,975	−35%
Year 3	80% / 85%	$1,393,101	$936,453	−40%
3-year total			$2,401,687

ILLUSTRATIVE SAMPLE — NO LIVE DATA. Representative dashboards prepared by SatCom CX for Optimum evaluation; figures are simulated and do not reflect actual Optimum performance. · © 2026 SatCom Marketing, LLC d/b/a SatCom CX.